Once you have placed and paid your order, you will receive an order confirmation via email. This means that you order has been registered and TML by Tomorrowland is now checking every detail (address check, payment, products,...).
Afterwards, your order will be packed and made ready to start its journey to you. You will receive a Shipping Confirmation as soon as your order enters the shipping process, including an overview of the items in your order, verification of the shipping address and a tracking number to follow your order.
If you have received a shipping confirmation but without a tracking link or one that doesn't work, please contact our customer care center as we'll provide you with a (new) tracking link.