When you purchase something in the Tomorrowland Store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address for the handling, processing and fulfilment of your order, as well as customer service and service after sales.
When you browse the Tomorrowland Store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information to help us learn about your browser and operating system.
When you add products to your shopping cart and enter your details during checkout, we reserve the right to save this information to send you shopping cart or checkout reminders for commercial purposes.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates if you use the opt-in form in the Tomorrowland Store, or check the opt-in box during checkout.
We use your personal information only in accordance with the European Law: General Data Protection Legislation of April 27 2016 regarding Data protection concerning the treatment and processing of your personal data (the ‘GDPR’). This also gives you the legal right to access, correct, modify or delete your personal data, on condition that these are correct and do not lead to identity fraud. Your details will not be disclosed to third parties for information or publicity purposes.
How do you get my consent?
If we ask for your personal information for a secondary reason, like commercial purposes (for example subscribing for a newsletter), we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime. Please contact our customer service or use the opt-out function in the mailings we send.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. The third-party providers use the following data for the aligned service:
- - Logistics Partner & Shipping Carriers: Your full name, address information and contact details (email/telephone if provided) for the handling, processing, fulfillment and delivery of your order, as well as Customer service.
- - Payment Providers: Your name and payment information (encrypted and secure) in order to complete the payment through their service.
However, certain third-party service providers, such as payment gateways, other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers:
- - Mollie's Privacy Statement (for payments with Bancontact, iDeal, Sofort and other debit cards)
To protect your personal information, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow and implement additional generally accepted industry standards.
The visits on this website are tracked by Google Analytics; the Google service that allows us to analyze our website. These cookies are used to analyze and optimize the website. Following information about your usage is passed: IP address, approach to the place of visit, time and day of visit, which pages are visited, time on page, and such. This information is passed on to Google, and stored on the latter's servers in the United States. Google will not associate your IP address with other data held by Google or us. Google uses this information only to have a broad knowledge of how you use the website.
By visiting the website, you agree to the collection of data for analysis and optimisation purposes as described above.
The visits on this website are tracked by Hotjar; a data-processing service that allows us to analyze our website. These cookies are used to analyze and optimize the website. Following information about your usage is passed: name of your internet service provider, the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit. Hotjar only captures and stores a truncated version of your IP address. It is captured and stored in an anonymized format by suppressing the last octet so your full IP address never reaches their servers and they never have access to it.
By visiting the website, you agree to the collection of data for analysis and optimization purposes as described above.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Last updated: 15/05/2023
Content that you have created and posted/uploaded to your social media accounts, and that contains Tomorrowland brand hashtag or hashtag that has been communicated by Tomorrowland Store, may be used on the webpages, social media pages of the Tomorrowland Store or other marketing, promotional and advertising initiatives, in any media now or in the future. By using any of the hashtags as described above, you grant Tomorrowland Store the irrevocable, royalty-free, non-exclusive, transferable right to use your tagged User Submissions, username, real name, image, likeness, caption, location or other identifying information that connects with any use of your User Submissions. In case you are asked to use a specific hashtag for a competition or sweepstake, terms and conditions of participation for competitions apply.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Customer Service.